The Digital Customer Experience

• Greatly reduce Call Center Phone Calls – $$
• Proactive engagement with Customers
• Competitive Edge
• Up-sell opportunities

Technology – CloudSendr

• Amazon Web Service based SaaS
• Single Interface for SMS, Email and Mobile App Messaging
• Fully configurable Transitions and Customizable / Brand-able Message Catalogs
• Data Segregation and Integrity provided via Database Separation per Tenant
• Optional On-Premise Transition Agent that communicates with CloudSendr APIs
• REST Web Services to configure experience and send messages to customers

Architecture – CloudSendr

Transition Events – CloudSendr